Welcome to The So|Studio
It's So Easy

Welcome to The So|Studio
It's So Simple

Welcome to The So|Studio
It's So Effective

Privacy Policy

-What information do we collect?

We may collect your name, email address, and location.

-What do I use your information for?

Any of the information collected may be used in one of the following ways:
On our website:
To improve the website based on the feedback and information you have given.
To improve customer service which is based on the information you have given.
To send periodic emails.  The email address you supplied will be used to contact you throughout your contract with us and to keep you informed of  the progress of the contracted works.
It will also be stored within our password protected accounting software.

-What data processors do we work with who may collect digital personal data?

Here is a list of third-party processors that we may work with and a link to their individual privacy policies. We use these companies to help us manage the website, our communications, our advertising, all are GDPR compliant in the EU or via the Privacy Shield certification scheme.

Google Analytics – www.support.google.com/analytics/answer/6004245?hl=en&utm_id=ad

Gmail – https://policies.google.com/privacy

Siteground – www.bluehost.com

WordPress.org – https://wordpress.org/about/privacy/

Avada – https://theme-fusion.com/knowledgebase/privacy-policy/

Your rights under GDPR.  As an individual you have a number of rights with regards to your personal data under the new data protection regulations that you may wish to check out here ww.ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

– How we protect your information:

For the purposes of IT hosting and maintenance, this information is located on servers within the US.  We also may hold the information securely on site.

-How long do we keep this information:

We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed. The information we use for marketing purposes will be kept until you notify me that you would like this to be deleted.

What are your rights?

If at any point you believe the information we process on you is incorrect you can request to see this information and even have it corrected or deleted. If you wish to raise a complaint on how we have handled your personal data, you can contact me directly where the matter will be investigated.

If you are not satisfied with the response or believe the processing of your personal data not in accordance with the law you can complain to the Information Commissioner’s Office (ICO).

Request access to the data collected.  If you would like to see the data collected please make your request via email (lizzie@thesostudio.co.uk)  and I will respond accordingly.

Right to be forgotten.  If you would like to request for your data to be forgotten please make your request via email (lizzie@thesostudio.co.uk) and I will respond accordingly.